Parking & Garages

Mission


Thank you for parking in the City of Lowell. Our goal is to earn your continued trust by meeting your parking needs in a professional and friendly manner, each and every day!

The Parking Department focuses on providing customers of the City of Lowell a clean, safe, user friendly parking environment with an emphasis on the quality of facilities and professional services. Through the use of modern parking technologies and effective management of on-street spaces, garage parking facilities and surface lots, we are committed to efficiency and safety, allowing us to provide the City of Lowell's residents and visitors a value added service unlike any other in our greater metropolitan area while maintaining ourselves as a self-supporting entity.

Responsibilities


The Parking Department is responsible for the management, operation, and maintenance of 7,000+ City-owned parking spaces (both on-street and off-street facilities), one attended parking lot on Davidson Street, and many other locations throughout the downtown and University areas.

Services such as Resident, Downtown, and Business Parking Programs, and the downtown Merchant Validation program, are offered to enhance customer satisfaction and convenience. We promote parking turnover in commercial districts, assist with relieving traffic congestion throughout the downtown area, and meet or exceed all current Americans with Disabilities Act parking requirements.

While we do our best to accommodate our handicapped parkers with convenient parking spaces, everyone is subject to the same hourly rate or event rate in all of our parking facilities and lots.

Parking Enforcement


The Parking Department's Meter Enforcement Officers patrol kiosk, metered, and restricted parking areas and serve as the Parking Department's front line for customer service and parking enforcement.

Please note that all parking ticket payments are handled through the Treasurer's Department and not through the Parking and Garages Department.