Water Utility 
Directions

815 Pawtucket Boulevard
Lowell, MA 01852

978-674-4240

978-970-4235

Email the Water Utility Department
Link: Water Utility page

Hours

Monday - Friday
8 a.m. - 4 p.m.

Staff
Name Title Email Phone
Coughlin, Charles Water Distribution Foreman 978-674-1694
Duchesne, Steve Operations Superintendent 978-674-1677
Farley, Robert Maintenance Superintendent 978-674-1686
Hogue, Bob Superintendent of Distribution 978-674-1691
Laird Jr., Thomas Backflow Inspector 978-674-1683
Morales, Eliana Laboratory Director 978-674-1678
Nangle, Kelly Ann Head Clerk 978-674-1690
Pires, Paul Water Distribution Foreman 978-674-1694
Spanos, Sharon Office Manager 978-674-1692
Young, Mark Executive Director Email 978-674-4240

Facilities 
Directions

815 Pawtucket Boulevard
Lowell, MA 01852

978-674-4240


Hours

Monday - Friday
8 a.m. - 4 p.m.

Staff
Name Title Email Phone
Intake Station, Intake Station 978-970-4238
Service Garage, Service Garage 978-970-4239

Water Billing 
Directions

815 Pawtucket Boulevard
Lowell, MA 01852

978-674-4247

978-970-4235


Hours

Monday - Friday
8 a.m. - 4 p.m.

Staff
Name Title Email Phone
McDougal, Akeem Billing Administrator 978-674-1688
Hammersley, Carrie Billing Administrator Email 978-674-1673
Roane, Trudy Billing Administrator 978-674-1689