Older Adult Resources

Elder Services of Merrimack Valley and Northshore
Assistance with home care, care management, Meals on Wheels, support for seniors and caregivers.

Meals on Wheels 
Services have been expanded during the Covid-19 pandemic to include everyone over the age of 60 regardless of mobility or health status.

Legal Help for Elders 
Senior Legal Helpline: 800-342-5297
Volunteer Lawyers Project of Boston providing free legal information and referral services to Massachusetts residents who are 60 years old or older.

Massachusetts and Federal Laws Overview related to COVID-19

Northeast Legal Aid- Lowell
978-458-1465 or 800-336-2262
Northeast Legal Aid (NLA) provides free civil legal services to low income and elderly residents of Essex County and Northern Middlesex County, Massachusetts. It provides these services together with its subsidiary, Northeast Justice Center (NJC).

Lowell Senior Center
Outreach: 978-674-1167 (Amy Medina Leal) or email Aleal@lowellma.gov
Call or Email M-F 8 am to 4 pm
Currently only open for hot Take-out Breakfast and Lunch (suggested donation $1.50 for breakfast, $2.50 for Lunch) M-F 7 am to Noon.

Check-in Calls from Lowell Senior Center
Check in calls for seniors living alone during the Covid-19 pandemic. To sign up, call Senior Center at 978-674-4131.

Merrimack Valley Food Bank Mobile Pantry
The Mobile Pantry is a community-based health and nutrition service program that offers home delivery of nutritious foods tailored to meet the health and dietary requirements of low income, homebound elderly and disabled individuals.

Veterans Services
978-674-4066 or email Elamarche@lowellma.gov
The Veterans Services Department is charged with taking applications for veterans’ benefits and for providing financial and medical assistance to qualified, indigent veterans and their dependents. The department is also responsible for dispensing other state-sponsored benefits and assisting veterans and their dependents or survivors in obtaining federal benefits, and acts as the burial agent for the City, arranging for the proper internment of deceased veterans in accordance with state regulations

SHINE- Health Insurance Counseling
800-243-4636 (press 3 to leave message, you will receive call back within 2 days)
The SHINE (Serving the Health Insurance Needs of Everyone) Program provides free health insurance information and counseling to all Massachusetts residents with Medicare and their caregivers. People who have Medicare or who are about to become eligible for Medicare can meet with a counselor to learn about benefits and options available. A counselor will review programs that help people with limited income to pay health care costs

Lifting Lowellians: Assistance and Mutual Aid (LLAMA)
Network of volunteers helping neighbors during the Covid-19 pandemic.

LLAMA Offer Help or Request Help Form

LLAMA Offer Help or Request Help Form in Spanish

Supplemental Nutrition Assistance Program (SNAP)
833-712-8027 (direct line for seniors)
Assistance for buying fresh, nutritious food. SNAP is the Supplemental Nutrition Assistance Program (SNAP), also known as food stamps. Check online or call for eligibility.

Cash Assistance through the DTA (Department of Transitional Assistance)
(877) 382-2363
Program provides Emergency cash aid to the Elderly, Disabled, and Children (EAEDC). The benefits include 2 monthly payments, health insurance, and employment support while you work to get back on your feet.

Project Bread Food Source 
TTY 800-377-1292
Monday – Friday 8:00 a.m. - 7:00 p.m.
Saturday 10:00 a.m. - 2:00 p.m.
Hotline counselors refer callers to food resources in their community as well as provides them with information about school meals, summer meal sites for kids, elder meals programs, and the Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps.

Senior Abuse Hotline
Elder Abuse reports can be filed 24 hours a day either online or by phone.

Disaster Distress Helpline
800-985-5990 available 24 hours a day
Text TalkWithUs to 66746
National hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster

Disaster Distress Helpline for Spanish Speakers
800-985-5990 and press “2”
Text Hablanos to 66746

Lowell Regional Transit Authority (LRTA)
LRTA Fixed Route Bus Services: 978-452-6161
Road Runner ADA Paratransit: 978-459-0152
Lowell Regional Transit Authority is providing transportation for essential travel needs including trips to clinics, pharmacies, grocery stores, banks, and work.

If you have any questions about this resource guide, please contact the Pollard Memorial Library Reference Department for more information at 978-674-4121 or email adultref@lowelllibrary.org.

Edition 10/07/2020