Summary of Available Resources to Lowell Employees

Please note that the majority of these programs are only available to income eligible individual/ families. Some of the programs are limited to Lowell residents and others are COVID-19 specific and temporary. Please contact each specific service provider listed below, for detailed information about their programs and services. 

Workforce Development/Unemployment Assistance

• MassHire- Connecting Job seekers and local employers; unemployment assistance.  
  • 107 Merrimack Street, Lowell 
  • 978-458-2503 
  • Learn more about MassHire
• MA Department of Unemployment Assistance- To file for unemployment or help with your claim please contact: 
  • 877-626-6800 
  • Learn more about MA Department if Unemployment Assistance
• UMass Lowell (UML) - Adult & Continuing Education- provides over 575 courses in information technology, business, engineering and more. Financial Aid is available.
  • 978-934-4000
  • Learn more about UML's Adult & Continuing Education
• Middlesex Community College (MCC)- MCC has a variety of options for students of all ages and stages of their career. 
  • 800-818-3434
  • Learn more about Middlesex Community College
  • Email admissions at Middlesex Community College

Food Assistance

• Merrimack Valley Food Bank- Provides food and personal care items to low-income individual and families, the homeless and the hungry. 
  • Go to “Find Food” on their website to find the nearest mobile pantry available or call 978-454-7272.
• The Open Pantry of Greater Lowell- Provides short-term food assistance for those in need.
  • 978-453-6693
  • Email The Open Pantry of Greater Lowell 
• Women, Infant & Children (WIC)- Free nutrition program for MA families that includes healthy foods, nutrition education, breastfeeding support, referrals to healthcare providers and other services.
  • 978-654-7199
  • Learn more about Lowell Community Health Center WIC
• Mill City Grows- Fosters food justice through the increased access to land, urban farming and locally-growth food.  Mill City Gros is proud to participate in the Healthy Incentives Program (HIP) which gives families greater access to fresh food.
  • 978-455-2620
  • Email Mill City Grows

Housing Assistance/Temporary Shelter

• Community Teamwork Inc
  • 978-459-0551
  • Email CTI 
    • Housing Consumer Education & Emergency Rental Assistance (HCEC)
    • Rental Assistance
    • Emergency Shelter
    • Merrimack Valley Housing Partnership 
      • 978-459-8490 
      • Email Merrimack Valley Housing Partnership
      • First Time Homebuyer Program

• Lowell Transitional Living Center - Provides short-term emergency shelter to individuals from the Greater Lowell region. 

  • 978.458-9888

  • Email Lowell Transitional Living Center 

Energy Savings & Utilities

• Community Teamwork Inc. - Provides services and programs from fuel assistance to low-income families to weatherization programs. 
  • 978.654.4904
  • Email CTI 
    • Low Income Home Energy Assistance
    • Weatherization Assistance Program
    • Appliance Management Program
    • Heating System Weatherization Repair and Replacement Program
• National Grid 
  • Home Energy Assistance Program (HEAP): Income-eligible customers may qualify for a discounted rate on electric service.  To be eligible, you must be a National Grid customer and already enrolled in an eligible benefit program or the Home Energy Assistance Program.
  • 1-800-632-8175 
• Massachusetts Good Neighbor Energy Fund: Provides energy assistance to hundreds-of-thousands residents in temporary crisis who are struggling to pay  their energy bills and do not qualify for federal or state energy funds.
  • 1-800-334-3047 
• City of Lowell Community Choice Power Program:  The Lowell Community Choice Power Supply Program is a municipal aggregation program.  Municipal aggregation enables local government to combine the purchasing power of its residents and businesses so that it can provide them with an alternative electricity supply,
  • 1-855-259-1175 
• Affordable Connectivity Program (ACP): The Affordable Connectivity Program (ACP) helps low-income households pay for broadband service and internet connected devices.  
  • 1-833-511-0311

Health & Human Services

• Health Insurance through the Mass Connector: Affordable Health Insurance Plans for individuals and families.
  • 855-661-0434    
• City of Lowell Health Department: Promotes and protects the health of the Lowell community. Offers Immunization Clinics and Health Education among other services. 
  • For COVID-19 information visit the City of Lowell's Health Department's COVID-19 information and resources webpage or call 978-674-4010. 
• Lowell Community Health Center: Provides low-cost health care to Lowell area residents. Health providers are fluent in several languages
  • 978-937-9700   
• Lowell General Hospital: Area’s largest hospital serving the Lowell community.
• Domestic Violence
  • MA Alliance of Portuguese Speakers (MAPS): The Lowell office has trained caseworkers providing crisis intervention, safety planning, medical and legal advocacy. 
    • 978-970-1250
  • Center for Hope & Healing (CHH):Provides assistance to victims of sexual assault.  
    • 978-452-7721
  • Lowell Police Department Domestic Violence: Provides resources and FAQ's for domestic violence victims.   
    • 978-937-3200

Mental Health/Substance Abuse

• AA Central Service of Eastern Mass  
  • 617-426-9444
• Lowell House Addiction Treatment and Recovery: Provides high-quality, affordable addition services to the Greater Lowell Community:   
  • 978.459.8656
• Recovery Café of Lowell: A daytime facility providing free counseling and resources for those in recovery. 
  • 978.677.6087  
• Network of Care: MA Behavioral Health Information and resources. 
  • 855.215.4920 
  • Email Network of Care 
• Renaissance Club: Provides services to those with mental illness in the Greater Lowell.
  • 978.454.7944
• The Trevor Project: Provides suicide prevention and support to youth regardless of their sexual orientation or gender identity. Crisis counselors are available 24/7, 365 days a year, free or charge and confidential.

Child, Youth, Veterans and Elder Care

• Lowell Alliance Diaper Bank: 
  • 978.710.9746 
  • Email Lowell Alliance Diaper Bank 
• Catie’s Closet: Provides students at area’s schools with clothes and items they need.   
  • 978.954.2200   
• The Wish Project: Provides individuals/ families with basic furniture, home goods and baby goods. 
  • 866.947.4360
• CTI- YouthBuild: A program for young adults 16-24 yrs. old school dropouts providing educational and vocational programs. 
  • 978.905.7385
• MassHire/ Lowell Career Center Young Adult Career Services: Provides skill training, job search and placement services for young adults. 
  • 978.458.2503
• Lowell Community Health Center: Women, Infant & Children (WIC).  
  • 978.937.9700
• CTI Family Childcare:  Provides family child care services to low-income families whose children are receiving state childcare subsidies. 
  • 978.221.6821
• CTI- Headstart Center and WIC:  CTI offers Head Start/Early Head Start learning programs in conjunction with Lowell Public Schools.  
• Acre Family Childcare: provides affordable child daycare.  
  • 978-937-5899
• UTEC: Creates safe environment to at-risk-youth facing poverty and involved in gang and criminal activity. It also provides child daycare services to the children of the young-adults enrolled in UTEC programs.   
  • 978-856-3902
• Cambodian Mutual Assistance Association of Greater Lowell, Inc. (CMAA): A non-profit organization providing services and programs to Cambodian Americans and other minority populations in Lowell.  
  • 978-454-6200
• City of Lowell Council on Aging/ Senior Center: Provides activities and services to Lowell residents 60+ yrs. old.  
  • 978.674.4131
• Elder Services of Merrimack Valley (ESMV): Meals on Wheels, Home Care, Case Management, Support for Seniors. 
  • 1-800-892-0890
• Lowell Veteran’s Services: Assistance with Veterans’ benefits, financial and medical assistance. 
  • 978-674-4066

Immigration/Legal Aid/Finances

Immigration

• International Institute of Lowell (IIL): Provides assistance to refugee families and individuals.  
  • Email International Institute of Lowell
  • 978.459.9031
• MA Alliance of Portuguese Speakers (MAPS): the Lowell office has trained caseworkers providing immigration and citizenship services.  
  • 978.970.1250
• Cambodian Mutual Assistance Association of Greater Lowell, Inc. (CMAA): A non-profit organization providing services and programs to Cambodian Americans and other minority populations in Lowell.  
  • 978.454.6200

Legal Aid

• Northeast Legal Aid: Assists low-income and families in Lowell area
  • 978-458-1465
• MassLegalHelp: Help finding free or affordable legal aid for individuals who cannot afford to hire an attorney.
• Middlesex Community College Law Center: Is a community mediation center that provides conflict resolution and consumer protection for individuals and families.
  • Email Middlesex Community College Law Center
  • 978-656-3342

Finances

• Community Teamwork Financial Literacy Program 
  • Email CTI Financial Literacy Program
  • 978-735-6748
• Budget Buddies: Empowering women to improve their financial health. 
  • Email Budget Buddies
  • 617-294-7376