How do I obtain service if I live in a multiple dwelling unit?
If you live in a rental unit and there is not preexisting service, the landlord must authorize the cable provider to wire the building for cable access. If you live in a condominium, the association typically negotiates an agreement with the cable provider to deliver cable service to the residents.

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1. Are there any discounts for senior citizens?
2. Can the City negotiate a better rate?
3. Does the City have any control over programming?
4. How do I contact them for service?
5. How do I obtain service if I live in a multiple dwelling unit?
6. If the cable-related problem continues unresolved, what is my next step?
7. If the cable service is interrupted, can I obtain a refund?
8. What Cable service provider(s) operate in the City of Lowell?
9. Who do I contact to complain about a cable-related problem?
10. Who handles local programming how do I get involved?